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Northern Lights

FREQUENTLY ASKED QUESTIONS

  • How do I get paid?
    We process payments on the first week of each month and distribute earnings via online payment methods.
  • How do I make sales?
    We help promote your merchandise by sharing it across all our social media platforms. Additionally, we encourage you to leverage your supportive network of family and friends to drive sales of your high-quality merchandise. We exclusively collaborate with athletes who have a substantial support system in place. Links to your merchandise will be in your instagram bio where your followers can support by purchasing through the link.
  • Do I need a logo or graphics?
    You can but you don't need to! Our team of graphic designers will consult with you to understand your preferences for the design, ensuring that we create personalized merchandise that meets your expectations.
  • Let's go! How do I get started?
    Go to the Join Varsity Vault page and submit form.
  • Can you give me more information about the products?
    We sure can! Any questions you have about any of our products feel free to check out our contact forms and go to our social media pages.
  • I’ve found the T-shirt(s) I want but can’t select my size
    This may happen when we're out of that particular size in that item. We try our best to cater in size range . Be on the lookout for restock if our team find that product as a hot seller!
  • Has my order been sent yet ?
    Our shipping start as soon as your product is processed. This procedure takes approx. 5-7 days depending on post office.
  • Can I track my order ?
    After you order has been processed you will receive an email with your confirmation number and your tracking number.
  • You’ve sent me the wrong items
    No ones perfect so if this happens, please return the items no later than 5 days after receiving the package and we'll refund you the payment.
  • Part of my order is missing
    We're sorry if this problem has occur. You can email us or contact us through our 1888 number.
  • Which methods of payments can I use?
    If you are shopping online you may use you pay-pal acct, visa, master, etc.
  • Is it safe to order online?
    Yes. We are protecting your identity and account information with "SSL Secure Protection Program".
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